Archive for the ‘ Customer Support ’ Category
24/10
MySupport is a simple support request tracking script. It allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done.
24/10
SupportMan is a simple support request tracking script.
24/10
Real-Time Online chat support. Let your customer reach out and speak with you or your representatives when they have questions. If you do not offer instant support/assistance to your customers, your competitors will.
23/10
Magia Groupware provides a full-featured time & relationship management environment that is completely integrated with the other Magia Business Suite applications. Features include: support request manager, sales opportunity manager, personal calendar, contact list, email, aliases, mail filtering (with built-in white-list to prevent unwanted filtering), personal notes & tasks, and a personal document repository. Magia Groupware is part of the Magia Business Application Suite.
23/10
Magia Coordinator is a robust project management system that is fully integrated with Magia Timesheet. Features include: unlimited projects, unlimited tasks, project calendar, Gantt charts, automatically generated project notebook, unlimited project contacts, project files, notes, resources, service tickets, online request for proposal system, and client area to help keep them informed. Planning can be performed from a start or end date and budgeted numbers are compared to real-time numbers based on Magia Timesheet entries. Magia Coordinator is part of the Magia Business Application Suite.
23/10
Magia SiteIM is an instant customer service system for your website projects. SiteIM service requests are logged, searchable and auditable. The interface is completely customizable with your favorite HTML editor and feature URL pushing (Opening a URL for your customer). Magia SiteIM is part of the Magia Business Application Suite.
23/10
This is a simple little script that will allow you to get feedback from your clients through your website.
23/10
SitePanel 2 is a fully-featured enterprise-level support and information centre for web hosts and their clients. The system allows submissions of support tickets by clients via email piping or the visually appealing (and skinable) web-based interface.
23/10
InnovateHelpDesk is one of the most trusted support desk solution in the world. It includes lots of key and amazing features which will power-up your service and client satisfaction. Some key features; infinite departments, operators, custom fields for specific departments, attachments, ticket creating from emails, autoresponders, email notifications and much more… InnovateHelpDesk offers all features you need for the lowest price. Installation is very easy and it becomes ready to run in 2 minutes. For more details and demo, please visit our website
23/10
An intelligent web-based helpdesk system. It adopts a more effective ticket sorting/ranking method on top of a new “closed ticket” feature.
14/03
SupportVision online customer service/support system is designed to make detailed, informative problem reporting easier for your customers, which leads to faster, more efficient problem resolutions, and will help you streamline your support procedures. SupportVision combines state-of-the-art programming with versatility giving you more CONTROL over your client support system. No more will your email inbox be clogged will support questions.
09/03
A sophisticated eCRM Live customer support Help Desk system.Increase your sales by providing live chat customer support on your site. 100% ASP script. Works with Access & SQL Server. Unlimited users and departments, detailed reports and stats plus more!